At Eterna Beauty Shop, we believe your journey to radiant beauty should be seamless from discovery to delivery. Just as our products blend skincare magic with scientific precision, our global delivery services are designed to bring our enchanting collections directly to your doorstep with care and reliability.

Please Note: We proudly ship worldwide, excluding only select remote areas and parts of Asia where customs restrictions may apply. If you have questions about delivery to your specific location, our customer care team is always here to help.

Shipping Options Designed for You

We understand that every beauty journey is unique, which is why we offer multiple shipping methods to suit your needs:

Standard Shipping – $12.95

  • Carriers: DHL or FedEx
  • Delivery Time: 10-15 days after dispatch
  • Perfect for when you want your transformative products with a balance of speed and affordability
  • Includes tracking for peace of mind

Free Shipping

  • Carrier: EMS
  • Delivery Time: 15-25 days after dispatch
  • Minimum Order: $50 or more
  • Ideal for stocking up on your favorites or exploring multiple products from our collections

From Our Hands to Yours: The Delivery Process

Each Eterna Beauty product is carefully prepared with the same attention to detail that goes into creating our formulas:

Order Processing: 1-2 business days
We hand-check every order to ensure you receive the perfect products that will become part of your beauty story.

Shipping & Tracking: Once your order leaves our Rochester studio, you’ll receive tracking information so you can follow your package’s journey to you.

Final Delivery: Our carrier partners will deliver your package directly to your door, bringing the magic of Eterna Beauty straight to your beauty routine.

Our Promise: Just as our Color Nectar Pigment Balm and Crème Highlighter deliver transformative results, we’re committed to ensuring your delivery experience reflects the quality and care embedded in every product we create.

Complete Satisfaction Guarantee

If any product doesn’t meet your expectations, we offer returns within 15 days of receipt. Your satisfaction is as important to us as the ethical craftsmanship of our collections.

Questions About Your Delivery?
Our customer care team is here to help at [email protected]

Eterna Beauty Shop
629 James Street, Rochester, US 14608

Thank you for choosing Eterna Beauty Shop, where we deliver not just products, but experiences that help you embrace your unique radiance.